For any returns, please send us a message to firstname.lastname@example.org specifying your order number, as well as the reason for return and your desire for an exchange or refund.
To be accepted by PRETTY INSIDE, the return must comply with the following conditions:
– The products must be returned to us no later than within 14 days of receipt by the customer.
– The products must be returned in their original condition and complete (packaging + accessories, etc.) allowing them to be put back on the market in new condition.
– The products must not be damaged, soiled or incomplete.
– Products should not have body, perfume or laundry odors.
– You must return the package to the following address:
Pretty Inside and Co Place Masui
6 1030 Brussels
When the conditions specified above are met, upon receipt of the return and after checking the condition of the returned product, we will reimburse you, within 14 days of receipt of your return, the total amount of the products purchased ( plus delivery). The costs and risks of the return are your responsibility.