Refund Policy

For any return, please send us a message at specifying your order number, as well as the reason for return and your preference for exchange or refund.
To be accepted by Pretty Inside, the return must meet the following conditions:
- Products must be returned to us no later than 14 days after receipt by the customer.
- Products must be returned in their original condition and complete (packaging + accessories, etc.) allowing them to be resold in new condition.
- Products must not be damaged, soiled, or incomplete.
- Products must not have any bodily odors, perfume, or laundry smells.
- You must return the package to the following address:

Pretty Inside,
Place Masui 6, 1030 Brussels

When the above conditions are met, upon receipt of the return and after verifying the condition of the returned product, we will refund you the total amount of the products purchased (excluding delivery costs) within 14 days of receiving your return. The costs and risks of the return are your responsibility.